WhatsApp Business 2022: Download the Latest Version for Free
WhatsApp Download 2022 Business Download WhatsApp: A Complete Guide
WhatsApp is one of the most popular messaging apps in the world, with over 2.5 billion users. It allows you to send text, voice, video, and media messages, as well as make free calls and group chats. But did you know that there is also a version of WhatsApp for businesses?
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WhatsApp Business is a tool for companies to communicate with their customers, showcase their products and services, and grow their business. It is built on top of WhatsApp Messenger and includes all the features that you rely on, plus some extra ones that are designed for businesses.
In this article, we will explain what WhatsApp Business is, how it is different from WhatsApp, how to download and set up the WhatsApp Business app, and how to use it effectively for your business.
What Is WhatsApp Business and How Is It Different from WhatsApp?
WhatsApp Business is a free-to-download app for small businesses that want to have a business presence on WhatsApp. It enables you to create a profile for your business, communicate more efficiently with your customers, and help you grow your business.
WhatsApp Business is different from WhatsApp in several ways. The main difference is that WhatsApp Business allows you to have a verified and more complete business profile, so your customers can trust who they are chatting with. You can also add important information such as your website, location, contact details, business hours, catalog, and more.
Another difference is that WhatsApp Business has some special features and tools that are not available in WhatsApp. These include:
Business messaging tools: You can use away messages to indicate when you are away or busy, greeting messages to welcome new customers, and quick replies to answer frequently asked questions.
Landline/fixed number support: You can use WhatsApp Business with a landline or fixed phone number, and your customers can message you on that number.
Labels: You can sort your conversations with customers into categories such as new customer, pending payment, order complete, etc.
Short link: You can generate a short link that customers can use to start a chat with you.
Catalog: You can create a catalog of your products and services and share it with your customers within the app.
WhatsApp Business App vs. WhatsApp Business Platform
There are two ways to use WhatsApp for business: WhatsApp Business app and WhatsApp Business platform.
The app is for small businesses who personally manage conversations with customers. To get started with the app, you just need to download it from the Google Play Store or the Apple App Store and create a profile for your business.
The platform is for medium to large businesses who communicate with customers at scale through programmatic access. The platform allows you to integrate WhatsApp into your CRM or customer support software and unlock additional features such as chatbots, media-rich messages, notifications, etc. To use the platform, you need to apply for access through an official partner or provider.
WhatsApp Business Features and Benefits
Use Short Link to Make It Easy for Customers to Contact You
A short link is a feature that allows you to generate a unique link that customers can use to start a chat with you. You can share this link on your website, social media, email, or any other platform where you promote your business. This way, you can make it easy for customers to contact you without having to save your number or scan a QR code.
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To create a short link, go to More options > Settings > Business settings > Short link. You can customize the default message that will appear when customers click on the link. You can also copy the link or share it directly from the app.
Use Messaging Tools to Automate, Sort, and Quickly Respond to Messages
Messaging tools are features that allow you to automate, sort, and quickly respond to messages from your customers. They include:
Away messages: You can set up an automatic message that will be sent when you are away or busy. You can choose when to send the message, such as always, on a schedule, or outside of business hours.
Greeting messages: You can set up a welcome message that will be sent when a customer contacts you for the first time or after 14 days of inactivity.
Quick replies: You can create and save frequently used messages that you can send with a few taps. You can use keyboard shortcuts or select them from a list.
To access these messaging tools, go to More options > Settings > Business settings > Messaging tools. You can enable or disable each tool and edit the message content and settings.
Use Labels to Organize Your Conversations and Orders
Labels are tags that you can use to organize your conversations and orders with customers. You can use labels to mark chats as new customer, pending payment, order complete, etc. This way, you can keep track of your customer interactions and follow up accordingly.
To use labels, tap and hold on a chat and then tap on the label icon. You can choose from the default labels or create your own custom labels. You can also filter your chats by labels by tapping on the label icon on the main screen.
WhatsApp Business is a great tool for small businesses who want to communicate with their customers, showcase their products and services, and grow their business. It is easy to download and set up, and it offers many features and benefits that are not available in WhatsApp.
If you want to use WhatsApp Business for your business, you just need to follow these steps:
Download the WhatsApp Business app from the Google Play Store or the Apple App Store.
Verify your business phone number and restore your account from a backup if you wish.
Set your business name and profile picture.
Build your business profile with important information such as website, location, contact details, business hours, catalog, etc.
Create a catalog to showcase your products and services.
Use short link to make it easy for customers to contact you.
Use messaging tools to automate, sort, and quickly respond to messages.
Use labels to organize your conversations and orders.
We hope this article has helped you understand how to use WhatsApp Business app effectively for your business. If you have any questions or feedback, feel free to contact us through our short link: [Contact us].
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